Although there is a genuine stigma surrounding management jargon and it is often a source comic ridicule, there is method behind the madness. The words bounded around boardrooms across the globe such as strategy, streamlining, innovation, systems and procedures sometimes seem like ways of dramatising what are relatively simple administrative tasks they are essential to […]
As a business owner, I know you read business books, which is good. However, you have to be able to read whats relevant and skim over what is crap. What I mean to say is that too many books paint a way-too-flowery picture of business ownership and entrepreneurship. They never really describe or […]
Weve researched and written countless business plans. What do we believe are the essential elements of an attractive business plan
ProfilesStrange as it may seem, perhaps the most important element of the business will be the profiles of the people who are behind the plan. Not only should there be a profile of the […]
One of my favorite hobbies is playing baseball with my kids. Im very involved with their Little League teams and volunteer to help teach baseball skills to the kids. My 7-year old son, Steven, is playing his first year of coach-pitch baseball. Prior to that, he played T-ball which is a very different game.
One day […]
Every businessperson learns quickly that customers are valuable. Repeat customers are the most valuable of all. Yet the vast majority of businesspeople do not take the simple steps that attract new customers and keep existing ones. Hence, most new businesses fail, and older ones go through hard times.
Quality is the single most important determining factor […]
Its a familiar tale, student years are long gone by and the world of work has been a reality for some time. Starting out as a rookie and working a way into a job that dreams are made of, but stuck in a role that you just cant seem to escape. Youve got the […]
The Sensing and Intuition scale represents the greatest potential for communication differences between people, since it really influences our worldview. And, when you remember that Sensing and Intuition are the two preferences for the cycle of behavior that has to do with Gathering INFORMATION it is easy to understand why the potential for confusion […]
Can Poor Customer Service Lead To The Fall Of a Business
Absolutely.
Most all marketing specialists will tell you that “The average business spends six times more to attract new customers than it does to keep old ones.” That says a lot about the importance of putting the customer first.
It has become more and more common to […]
The soul purpose of CRM software, otherwise known as Customer Relationship Management Software, is to aid business owners in building and maintaining important relationships between customers and the business itself, often times reducing overhead and driving more repeat customers as a result. Many businesses that are just using a CRM software for the first […]
With summer finally here, tank-tops and flip flops are coming out of closets and basking in the sun. However, some of these summer fashions also are making it to the workplace, causing trouble for company owners who want comfortable, happy employees as well as professional and safe attire. The solution to this problem: A dress […]
